Refund Policy
We stand behind the "Beyond the Rules" course. If it is not for you, you get a full refund within 30 days of purchase, no questions asked and no explanation needed.
This policy forms part of our Terms of Service, and it applies to paid purchases only. Access granted for free, such as beta access, involves no payment and is therefore not refundable.
1. The promise: 30 days, full refund
Within 30 days of your purchase, if you are not happy for any reason, you are entitled to a full refund of what you paid. You do not need to explain why, and there are no hidden conditions. Even if you have already signed in and viewed the content, the promise stands: a full 30 days to try it with no risk.
2. How to request a refund
Send us an email at noambbb@gmail.com with the subject "Refund request", and include the email address you bought with. That is all it takes. We will confirm your request and start processing it promptly.
3. How and how fast you get your money back
Because Lemon Squeezy is the Merchant of Record that charged you, the refund is issued through it and returns to the same payment method you used. We approve the refund, and Lemon Squeezy carries it out. The money usually returns to your account within a few business days, depending on your payment method's processing times. You will not be charged any fee for the refund.
4. What happens to your access after a refund
Once a refund is approved, your access to the Course is closed, since you bought it and then got your money back. This is fair to both sides: you either keep the access or you get a refund, not both.
5. After 30 days
The 30-day promise is there to give you a real chance to try the Course. After the 30 days have passed we are no longer obliged to give a refund, but if you ran into a genuine problem, write to us anyway. We are glad to try to help and find a fair solution.
6. Statutory consumer rights
If the consumer protection law where you live gives you a wider right of cancellation or refund than this policy, that right still applies. This policy is meant to help you, not to take away any right the law gives you.
7. Chargebacks
If something is wrong, just ask for a refund: it is fast and no-questions-asked. Before you open a chargeback with your card issuer or bank, please contact us first at noambbb@gmail.com and we will sort it out. A chargeback opened without contacting us may lead to your access being suspended until the matter is resolved.
8. Contact
A question about a refund or your purchase? Write to us: noambbb@gmail.com.